FAQ
Seiko Mod Watches are customized watches that have been modified with various parts, styles, or features to create a unique, personalized timepiece. They offer enthusiasts the chance to design a watch that reflects their individual taste and style.
Our team works diligently to dispatch your order as quickly as possible. As we assemble the watches ourselves, please allow for a reasonable production and shipping period.
For specific details regarding shipping times, please visit our Shipping & Delivery page.
Our customer service team is here to help with any questions or concerns. Orders typically arrive within 7 to 14 working days, so please wait until this period has passed before inquiring about your order status.
You can reach us at contact@mrmodwatch.com and we will reply within 1-3 business days. To ensure a prompt response, please send only one message. Thank you for your patience and understanding!
You can easily track your order on our Track and Trace page. If you haven't received an order confirmation email or tracking information, please contact us at contact@mrmodwatch.com with your order number.
Absolutely, to place a custom order, simply provide us with a reference picture of the watch you have in mind or the details of the modifications you want, and we will assist you through the process.
We have a wider selection of watches and variations available than what is currently listed on our website.
All of our watches are designed to be waterproof, making them suitable for everyday use and resistant to minor splashes.
However, they are not intended for swimming or bathing. To ensure the longevity and optimal performance of your watch, we recommend avoiding prolonged exposure to water.
If you need to change or cancel your order, please contact us within 24 hours of placing your order. After this period, cancellations are not possible as the production process will have begun.
Contact us at contact@mrmodwatch.com and we are here to help you with your order.
