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CUSTOMER REVIEWS
FAQ
Seiko Mod Watches are customized watches that have been modified with various parts, styles, or features to create a unique, personalized timepiece. They offer enthusiasts the chance to design a watch that reflects their individual taste and style.
Our team works diligently to dispatch your order as quickly as possible. As we assemble the watches ourselves, please allow for a reasonable production and shipping period.
For specific details regarding shipping times, please visit our Shipping & Delivery page.
Our customer service team is here to help with any questions or concerns. Orders typically arrive within 7 to 14 working days, so please wait until this period has passed before inquiring about your order status.
You can reach us at contact@mrmodwatch.com and we will reply within 1-3 business days. To ensure a prompt response, please send only one message. Thank you for your patience and understanding!
You can easily track your order on our Track and Trace page. If you haven't received an order confirmation email or tracking information, please contact us at contact@mrmodwatch.com with your order number.
Absolutely, to place a custom order, simply provide us with a reference picture of the watch you have in mind or the details of the modifications you want, and we will assist you through the process.
We have a wider selection of watches and variations available than what is currently listed on our website.
All of our watches are designed to be waterproof, making them suitable for everyday use and resistant to minor splashes.
However, they are not intended for swimming or bathing. To ensure the longevity and optimal performance of your watch, we recommend avoiding prolonged exposure to water.
Once an order is placed, it cannot be changed or canceled as the production process begins immediately to ensure timely delivery. However, we do accept returns within 14 days of receiving your order if the watch is unworn and in its original condition.
If you have any questions or concerns, feel free to reach out to us at contact@mrmodwatch.com—we’re happy to assist you!